BeachPulse — Support

Questions, problems, or a fact we have wrong.

Contact Us

Email: TPGLLC.Support@gmail.com
We aim to respond within 1–2 business days.

Corrections are especially welcome. If a parking fee, an opening hour, a dog rule or a beach description is wrong, tell us which beach and what you saw — local knowledge is better than any source we can read from a desk.

Frequently Asked Questions

• Why is a beach missing? The app covers seventeen public beaches across three regions: Tampa Bay, the Space Coast, and South Florida from Key Biscayne up to Deerfield Beach. Beaches are added only when they offer something the existing list cannot already answer — a different kind of place, not just another stretch of sand.
• Why is a beach shown as "not ranked"? Because it could not fit the day you described. Tap it and the reason is spelled out — usually the drive plus parking would leave too little time on the sand to be worth the trip.
• It says "not measured" instead of a number. That is deliberate. When a reading is genuinely unavailable, the app says so rather than showing a zero or an average, because a zero would look like a real — and terrible — measurement.
• The drive time looks stale. The app tells you how old the answer is and offers to check again. Driving times are cached briefly so that asking twice does not repeat the same request.
• Do I have to share my location? No. Type a town name or ZIP code instead and everything works the same way. See the Privacy Policy for what is sent where.
• What does the red tide note mean? It reports the Florida Fish and Wildlife Conservation Commission's own sampling near that beach, in their words and their categories. “No recent sample” means nobody took one — it is not an all-clear, and the app says so rather than leaving the space blank.
• And the sargassum note? That is a satellite index of floating algae on the open water over the past week, not a measurement of the sand. Seaweed offshore may or may not come ashore, and a cloudy week reads as “too cloudy to tell” rather than as none.
• How busy will it be? That figure is an estimate from the time, the day and the weather — not a count of people, and the app says so wherever it appears.
• How do I delete my data? Delete the app. There are no accounts, and everything the app keeps lives on your phone and goes with it. Our routing service keeps a rounded, unidentified starting point for at most an hour, then discards it. If you bought Pro, the anonymous purchase record is held by our purchase provider; email us if you want it removed.
• Is there a subscription? No. BeachPulse Pro is a single one-time purchase that adds the days beyond today; everything else is free. If you reinstall or change phones, tap Restore Purchases on the Pro screen.

Other Links

• Privacy Policy
• Terms of Use

BeachPulse is independent and is not affiliated with, endorsed by, or sponsored by NOAA, the National Weather Service, the National Park Service, the Florida Fish and Wildlife Conservation Commission, the University of South Florida, or any county, municipality or beach operator. Weather from Open-Meteo; tide, water temperature and wave data from NOAA; hazard alerts from the National Weather Service; red tide sampling from the Florida Fish and Wildlife Conservation Commission; the satellite algae index from the University of South Florida and NOAA; routing from TomTom.