MagiCalPulse — Support
Need help with MagiCalPulse? Start here.
Contact Us
Email: TPGLLC.Support@gmail.com
We aim to respond within 1–2 business days.
Frequently Asked Questions
- Wait times look stale or wrong. Pull down on the park screen to refresh, and confirm you have a network connection. Live data refreshes automatically every 2 minutes.
- I'm not getting wait-time or geofence alerts. Check Settings → Notifications on your device and confirm Location permission is set to "Always" for background geofence alerts.
- How do I cancel my subscription? Manage or cancel any subscription directly in your device's Settings → Apple ID → Subscriptions — MagiCalPulse does not process payments directly.
- Lightning Lane return times aren't showing for a ride. Not every attraction offers Lightning Lane, and return windows appear only while Disneyland is publishing one. A window dated tomorrow is shown as such rather than as available now.
Other Links
MagiCalPulse is built by independent developers and is not affiliated with, endorsed by, sponsored by, or connected to The Walt Disney Company, Walt Disney Parks and Resorts, or any of their subsidiaries or affiliates. All Disney park names, attraction names, and related trademarks are the property of The Walt Disney Company.