SeaPulse — Support
Need help with SeaPulse? Start here.
Contact Us
Email: TPGLLC.Support@gmail.com
We aim to respond within 1–2 business days.
Frequently Asked Questions
- Wait times look stale or wrong. Pull down on the park screen to refresh, and confirm you have a network connection. Live data refreshes automatically every 2 minutes.
- I'm not getting wait-time or geofence alerts. Check Settings → Notifications on your device and confirm Location permission is set to "Always" for background geofence alerts.
- How do I cancel my subscription? Manage or cancel any subscription directly in your device's Settings → Apple ID → Subscriptions — SeaPulse does not process payments directly.
- Quick Queue isn't shown for a ride. Quick Queue is a pass-based product rather than a timed return window, so the app does not display per-ride booking times for it.
Other Links
SeaPulse is built by independent developers and is not affiliated with, endorsed by, sponsored by, or connected to SeaWorld Parks & Entertainment, Inc., SeaWorld Orlando, Busch Gardens Tampa, Aquatica, or any of their subsidiaries or affiliates. All park names, attraction names, and related trademarks are the property of their respective owners.