This Privacy Policy describes how The Penelope Group LLC ("we," "us," or "our") collects, uses, and shares information when you use StudiPulse ("the App"). StudiPulse is an independent, fan-made wait-time app for Universal Orlando Resort and is not affiliated with Universal, Comcast NBCUniversal, or any third-party IP holder featured in the parks — see our Terms of Service for details.
| Category | What we collect | Why |
|---|---|---|
| Account | Email address, display name (optional), authentication identifier (Firebase Auth, Sign in with Apple, or Google Sign-In) | Create and secure your account, sync your itinerary/alerts across devices |
| Location | Device GPS location (foreground and, if you grant it, background) | Show your position on the park map, calculate walking times, auto-detect ride completion for your itinerary, and trigger arrival/departure notifications |
| Push notification token | Device token assigned by Apple's push notification service | Deliver wait-time alerts, ride-status changes, and weather advisories you've opted into |
| Photos & media | Not collected. A profile picture you choose stays on your device and is never uploaded to our servers | Display your chosen profile picture on your own device |
| Device identifier | Identifier for Vendor (IDFV), used by our subscription billing provider (RevenueCat) | Associate your purchase/subscription state with your account across app launches |
| App usage data | Itinerary items, ride alerts you set, favorites | Provide the core features of the App (planning, alerts, My Day) |
We do not use any advertising or analytics SDK, and we do not collect the Identifier for Advertisers (IDFA). No App Tracking Transparency prompt is shown because we do not track you across other companies' apps or websites.
Location data is processed primarily on your device. Background location (used to auto-detect when you've finished a ride, so your itinerary updates itself, and to send a "leaving the resort" notification) requires your explicit permission and can be revoked at any time in your device's Settings. We do not sell location data to third parties or use it for advertising.
The App relies on the following third-party services, each governed by their own privacy policies:
We retain your account data for as long as your account is active. You may delete your account at any time from the Profile section of the App, which removes your account data from our systems. Some anonymized, aggregated data (e.g., wait-time history used to improve predictions) is not tied to your account and is retained separately.
Depending on your location, you may have the right to access, correct, delete, or export your personal data. You can exercise most of these rights directly in the App (Profile → Account settings) or by contacting us at the email below.
The App is not directed at children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.
We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Last Updated" date at the top of this document and, where appropriate, through an in-app notice.
If you have questions about this Privacy Policy, please contact us at:
The Penelope Group LLC
Email: TPGLLC.Support@gmail.com
© 2026 The Penelope Group LLC. All rights reserved.